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APRILA, KRESENSIANA ACENSI (2024) PENGARUH BRAND ENGAGEMENT, CUSTOMER SATISFACTION, SERVICE QUALITY,TERHADAP LOYALITAS PELANGGAN XL AXIATA DI JAKARTA SELATAN. Bachelor thesis, Universitas Nasional.
APRILA, KRESENSIANA ACENSI (2024) PENGARUH BRAND ENGAGEMENT, CUSTOMER SATISFACTION, SERVICE QUALITY,TERHADAP LOYALITAS PELANGGAN XL AXIATA DI JAKARTA SELATAN. Bachelor thesis, Universitas Nasional.